Full time (39 hours per week)

Salary £44,763

Due to the continued growth of our business we are looking for an Operations Manager to join our teams at Hinkley and Sedgemoor Accommodation Campuses.  This is an exciting opportunity for an enthusiastic individual to join a growing business, undertaking operational management and leadership of the restaurants and food  outlets. The successful candidate will have previous experience in a hospitality/catering environment and will support and guide unit managers and their respective staff for the highest attainable standards in the provision of excellent facilities, product/brand quality and customer service & hospitality, whilst implementing and managing agreed strategic initiatives for developing operational effectiveness, the achievement of objectives and for maximising business revenue and profit.

Experience Required:

  • Hospitality service and management skills gained in a similar environment, providing restaurant services on a similar scope and scale
  • A working knowledge of leading operational compliance for Health & Safety Regulations related to industrial hotel and catering business operations, including an up-to-date knowledge of the latest requirements
  • A current, sound knowledge and awareness of the key issues affecting the hospitality industry in its entirety, including those pertinent and particular to this role and its organisational environment
  • A thorough understanding of administration and financial responsibilities associated with hospitality/catering management, including stock and related cost control, and knowledge of budgetary responsibility to the requirements of the role
  • Evidence of readily accepting individual accountability and effective use of initiative in leadership as a norm
  • Staff recruitment, management and development knowledge/skills – to professional standards in line with legislation and ‘best practice’

Desired Skills:

  • Sound written communication skills commensurate with the requirements the post  
  • IT literate with a good understanding of industry –relevant software systems and processes
  • Policy development skills and knowledge, aligned to central organisational/business aims
  • Ability to interpret, understand, adapt and implement strategic information, on a similar scale to the requirements of the post
  • Liaison and networking skills in leadership, gained within a comparable role and work environment, with the ability to work effectively in partnership with others from within and outside the organisation
  • Excellent verbal communication skills
  • Influencing skills, in relation to advising/guiding reporting staff and other colleagues, gained within a similar leadership role in a comparable working environment
  • Demonstrable knowledge and skills of leading customer service excellence, including sound customer liaison skills, on a similar scope and scale
  • Ability to conduct effective team and individual meetings and reviews
  • Performance Management knowledge and skills to the requirements of the post, gained within a similar leadership role in a comparable working environment
  • Trainer-training qualification or proven understanding of principles through experience
  • Ability to manage and prioritise own workload in meeting requirements/deadlines on a similar scope and scale

Essential Qualifications:

  • QCF Level 5 professional qualification (HND, HNC, BTEC or equivalent) in relevant hospitality/business subject or professional qualification/s combined with demonstrable professional skills and knowledge gained through relevant industry experience
  • Level 3 Food Hygiene qualification
  • Ability to hold a Personal Licence

Desirable Qualifications:

  • Level 4 Food Hygiene Qualification
  • ILM Level 3

For a copy of the full job description please contact recruitment@somersetlarder.co.uk 

How to apply

Please send your CV and a covering letter stating which position you are applying for to:  recruitment@somersetlarder.co.uk 

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